FAQ

Shipping

Shipping in Norway

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International shipping

Delivery time

  • Prints: Typically 7-14 workdays worldwide. This is just an estimate and may vary.
  • Original paintings in Norway: Typically 2-4 weeks.
  • Original paintings internationally: 4–8 weeks, depending on the size and the location.

Taxes and duties

Prints: All prints are produced in a region near you. Customers in Norway, the EU, USA, Canada and Australia pay no import fees. for other countries customers might need to pay domestic import- and tax fees. Different countries have different rules regarding this. Please check your domestic rules and regulations.

Original artworks: Customers outside Norway and Sweden might need to pay domestic import- and tax fees. Different countries have different rules regarding this. Please check your domestic rules and regulations.

Get in touch with me at hello@artbymari.no and I can help you figure it out.

Shipping options for original paintings

  • Shipping in a roll: the painting is taken off its stretcher bars and rolled up for shipping. Don't worry, the paint is elastic and will not crack. It's a cheap and safe way to ship the painting. Once you receive it you can take it to your local frame workshop to have it restretched and framed.
  • Shipping with a frame and ready to hang on the wall. This option will vary in price based on your location and the size of the artwork, please go to checkout to see the price for your region. International shipping will be in a wooden box shipped with DHL.

What if my artwork is damaged during shipping?

Originals: All originals and prints are shipped fully insured. This means that if something should happen to it up until the point that it's delivered to you you'll get a full refund or a replacement. If something should happen during shipping, contact me right away and we’ll find a solution.

Prints: all prints are fully insured. If your print arrives damaged, please send me photos of the print and the packaging. I will

Studio visits

Is it possible to visit your studio?

Absolutely! I love to be able to show my work in person. I have a studio in downtown Oslo anda studio in Partille, Göteborg. I'd love to welcome you. Send me a message at hello@artbymari.no and we'll find a time.

Do you have an exhibition or can you see the paintings anywhere?

I have no current exhibitions. However I would love to welcome you to a private studio visit to see my work in person. See the answer to the question above.

Returns and guarantee

Can I return my original artwork?

Originals and commissions are generally non-returnable, but I always want you to be happy with your purchase. If there’s an issue, please contact me and I’ll do my best to help.


What if my print is incorrect or damaged?

Please contact me as soon as possible with photos of the damage and of the package the print arrived in. If the issue is due to production or shipping damage, I’ll of course arrange a replacement at no extra cost as soon as possible.

Can I return my paper print or canvas print?

Prints may be returned within 14 days under standard consumer rights. You will have to cover the cost of returning the print yourself. You'll get your payment refunded once I've received the print and ensured that it in good condition. Returns can be sent to:

Mari Ringsaker, Hausmanns Gate 6, 0186 Oslo, Nowway

Canvas prints

What are canvas prints?


Canvas prints are fine art giclée prints, but instead of being printed on paper, they’re printed on high-quality canvas. This gives the artwork a more textured, painterly feel, similar to an original painting. The print will be stretched over a wooden frame and can either be hung as is or framed for a more polished look. It’s a beautiful, durable option that brings depth and presence to the piece.

Are canvas prints signed?

All canvas prints are individually signed and numbered with a digital signature. This allows for prints to be signed by me, but still manufactured at a print partner closer to where you live. This keeps allows for lower production cost, lower shipping cost, and generally no import fees. Which again allows me to offer a wider range of prints at a lower cost.

Prints on paper

What are prints on paper?


Paper prints are fine art giclée prints made on thick, acid-free matte paper with a soft, velvety finish. They're printed with archival inks, which means the colors stay true for decades. They need to be framed and hung behind glass, but most come in standard sizes to make that easy.

Are the prints signed?

All paper prints are individually signed and numbered with a digital signature. This allows for prints to be signed by me, but still manufactured at a print partner closer to where you live. This keeps allows for lower production cost, lower shipping cost, and generally no import fees. Which again allows me to offer a wider range of prints at a lower cost.

Do paper prints come with a frame?

Unfortunately I no longer offer framing for my prints. All paper prints are delivered in a roll, and you can either find a frame yourself of have it professionally framed at a frame workshop near you.

Events and painting courses

Paint'n Sip

Bachelor and Bachelorette parties

I host bachelor and bachelorette parties in my studio in downtown Oslo, a fun and creative way to celebrate with your favorite people. I offer a few art-based activities that are perfect for getting everyone laughing, relaxed, and having a great time.

The session lasts around 2–3 hours and can be tailored to your wishes. If you have something specific in mind or a theme you’d like to explore, just let me know, I’m happy to customize the experience for your group!

Teambuilding

Painting courses

I often get asked whether I do painting courses. Unfortunately I don't